Cancellation Policy
7-Day Refund Policy for Reservation Cancellations
We understand that plans can change, and we strive to show this understanding by offering the following refund policy. A full refund is given up to 7 full days before scheduled check-in at the property.
Below is our 7-day refund policy to ensure a fair process when cancelling a reservation:
Full Refund Within 7 Days of Reservation
You may cancel your reservation and receive a full refund if the cancellation is requested in writing (email) at least 7 days before scheduled check-in.
Email via the contact form and provide your reservation details e.g., booking date and name.
A reply will confirm receipt of your request.
If received in the requested time frame, a full refund will be confirmed via a reply email.
Refunds will be processed within 5-10 business days to the original payment method”.
After this point, the cancellation is regarded as a last-minute cancellation and no refund is given.